Privacy Policy
Last updated: April 10, 2026
Introduction
Welcome to OpenComment AI (“OpenComment”, “we”, “us”, or “our”). We operate the website opencomment.ai and the OpenComment browser extension (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read it carefully. If you disagree with its terms, please discontinue use of the Service.
Information We Collect
Account Information
When you register for an account we collect your name, email address, and password (stored as a hashed value). If you sign up via Google OAuth, we receive your name, email, and profile picture from Google.
Usage Data
We automatically collect certain information when you access or use the Service, including your IP address, browser type and version, operating system, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
LinkedIn Public Data
Our Service monitors publicly available LinkedIn posts, comments, and profile information for the contacts you choose to track. We do not collect or store your LinkedIn login credentials at any point.
Payment Information
Payment card details are processed directly by our payment provider, Stripe. We store only a tokenized reference and your subscription status. We never have access to your full card number.
Communications
If you contact us directly (e.g. via email or our support form), we may receive your name, email address, and the contents of your message.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process your subscription and payments
- Send you transactional emails (account activity, invoices, password resets)
- Send you product updates and marketing communications (you may opt out at any time)
- Respond to your support requests and inquiries
- Monitor and analyse usage to improve the Service
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with applicable legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
Service Providers
We engage trusted third-party companies and individuals to facilitate our Service, including:
- Stripe — payment processing and subscription management
- Cloudflare — CDN, DDoS protection, and R2 object storage
- Vercel / Railway — cloud hosting and infrastructure
- Google — OAuth sign-in and analytics
These providers are contractually obligated to use your data only to perform services on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies including:
- Essential cookies — required for authentication and session management
- Analytics cookies — help us understand how the Service is used (e.g. Google Analytics). You may opt out via your browser settings or browser add-ons
- Preference cookies — remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us. We will respond within 30 days.
Some information may be retained for longer periods where required by law (e.g. billing records for tax purposes) or for legitimate business purposes such as fraud prevention.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to certain processing activities
- Restriction — request that we limit how we process your data
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, please contact us at [email protected].
Security
We implement industry-standard technical and organisational measures to protect your personal information, including TLS encryption in transit, hashed password storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us and we will take steps to remove that information.
Links to Other Websites
Our Service may contain links to third-party websites. We have no control over their content or privacy practices and are not responsible for them. We encourage you to review the privacy policy of any site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date above. For significant changes, we will also send an email notification to registered users. Your continued use of the Service after any changes constitutes your acceptance of the new policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
- Email: [email protected]
- Support page: https://opencomment.ai/support